SESSION OVERVIEW

For the first time, Dynamics 365 can offer a real omnichannel experience not only for the customer but also for the agent. The omnichannel engagement hub offers a wide omnichannel platform from where the agents can give high quality service to their customers.
On this session, we'll review all that you have to know to make the first steps on the Omnichannel Engagement Hub.

WHAT TIME

-

EVENT

Customer Service Saturday

SPEAKER

Nicolas Fernandez

Global Community Partners