SESSION OVERVIEW

In this session, You will learn about the new capabilities of Power Virtual Agent and Customer Service Insights. As Power Virtual Agent is now part of the Power Platform family. I will demo you on Customer Service Insights and how to enable Power Virtual Agent in Dynamics 365 CE/CRM form.

WHAT TIME

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EVENT

365 Saturday NYC 2020

SPEAKER

Ashish Rana

Microsoft Dynamics 365 Solution Architect and Microsoft Certified Consultant specialist delivering CRM and digital transformation for various industries.

Global Community Partners