SESSION OVERVIEW

In this session, I will demo you Omni-channel for Customer Service to get a deeper understanding of the various features and channels it supports. We can extend the Omni-channel for Customer Service to provide the best customer experience with Power Apps Portal. Also, I will show you how to embed Omni-Channel for Customer Service Chat Widget to a Power Apps portal.

WHAT TIME

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EVENT

**CHANGE**Power Platform Saturday NYC/NJ 2020

SPEAKER

Ashish Rana

Microsoft Dynamics 365 Solution Architect and Microsoft Certified Consultant specialist delivering CRM and digital transformation for various industries.

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