Ali will take the audience through the anti-patterns (opposite of best practices) of implementing Dynamics 365 Field Service. The anti-patterns are those frequently employed solutions and design decisions, which may work for a short term but result in bigger issues and underlying defects in the long run. The session will cover those common pitfalls and known ‘bad solutions’, while configuring Field Service, learned through the hard way.
D365 Practice Manager - Velrada Principal Consultant and Architect in D365. Particularly passionate about Field Service.