Net Promoter Score (NPS) is a customer loyalty metric calculated based on responses to a single question (on a scale from 0 to 10). How likely is it that you would recommend our company/product/service to a friend or colleague?
Using Net Promoter Score, you can assess customer loyalty for your product, service or organisation. Can calculating your overall Net Promoter Score be achieved using Microsoft Forms Pro? You bet it can! In this session we will walk through how to achieve this using CDS, Forms Pro and Microsoft Flow.