- Lessons learnt on mobile CRM projects on Dynamics 365 Customer Engagement with large sales forces.
- Why/when choose custom development versus PowerApps versis MoCa versus 3rd party Resco.
- Why the “offline” requirement matters a lot and should be discussed first.
- How to challenge offline requirement with customers.
- Common pitfalls and architecture impacts.
16:10 - 17:00
Microsoft Applications Group Global Practice Manager at Gfi ( 20.000 employees, 21 countries).