Have you ever met a good consultant? What made them good? The concept of consulting has been around for centuries. As humans, we are wired to looking for new ideas, validation, and advice from our fellow humans, but that certainly does not mean we are all good at it. Why are some people good at being consultative and others are not? Why do some consultants intrinsically instill confidence in those they talk to and others don't? Whether you are a customer-facing consultant or a world-class introverted nerd you can benefit from cultivating this skill. In this session, we will attempt to unlock this mystery by offering tips, strategies, and practical concepts that will empower you to engage effectively, document thoroughly, and offer sound honest advice to your customers.
Dustin Domerese is a thought leader and technology innovator within the Microsoft ecosystem and delivers his vast technical experience in the CRM, ERP, and Software Development industries to business leaders, end-users, and technical leaders throughout the community.