Join Aya Metwally, Dynamics 365 Developer and Mohamed Mostafa, Microsoft MVP and Technical Director at TechLabs London, present the iProperty Cloud Virtual AI Agent bot built on Microsoft Azure Artificial Intelligence, Dynamics 365 Virtual Agent and Microsoft Flow. This intelligent AI bot is delivering significant cost reductions and increasing revenue growth to Property and Real Estate firms. In a highly competitive industry, Real Estate firms do not want to miss out on prospects trying to reach them out of hours. They also want to reduce their costs in answering general or low priority enquiries while still providing an excellent customer service experience. Mostly using configuration, you can build and train bots that deliver 24/7 customer services, pre and post sales support as well as ensure you never miss a prospect whenever they try to reach you and regardless of their time zone. In this case study, you will see how iProperty Cloud Bot can deliver all these benefits to Real Estate organisations.


10:30 - 11:00


D365 Dubai Summit 2020


Aya Metwally

Microsoft Dynamics CRM software developer at TechLabs London. Developer of iProperty Cloud, integrated real estate housing solution.


Mohamed Mostafa

Business Solutions Expert and Microsoft MVP

Global Community Partners