In the digital era we live in, reaction speed is the name of the game. We are all looking today for the simplest, fastest and most efficient solution to suit our pace of life, CRM systems have undergone a real revolution in recent years and have turned from a cumbersome tool into an innovative tool that enables advanced operations using artificial intelligence (AI) and more. In the lecture we will cover all the technological changes that have taken place in recent years and the hot trends in the world of CRM.
10:10 - 11:10
CTO | Dynamics CRM Expert | Leading Customer Engagement