SESSION OVERVIEW

This session will help you understand what is a CDP (Customer Data Platform) and how D365 Customer Insights works.
We will go through :
- Customer Insights functionalities
- Architecture and technologies behind CI

and also some use cases to unlock insights and power personalized customer experiences

WHAT TIME

-

EVENT

DynamicsPower! Paris 365

SPEAKER

Mehdi EL YASSIR

PowerPlatform Dynamics 365 ERP Dynamics 365 CE Customer Insights Customer Service Insights

Global Community Partners