The most popular Dynamics Communities session of 2019...
Generate excitement, engagement, adoption and ROI.
CRM projects promise to deliver better customer experiences, higher loyalty, accelerated sales and more effective marketing. But achieving those results can be elusive.
If you're starting a CRM project, struggling with an existing project, or searching for ways to an improve your CRM - this is the session you need to attend.
You can deliver a CRM solution that not only boosts performance - but that your team loves to use.
• Learn the 7 CRM rules that separate the successful from struggling projects
• Identify additional resources to help you along the way
• Understand the 7 deadly sins of CRM - and how to avoid them
Dynamics 365, Office 365, Customer Engagement, Employee Engagement, Global Speaker, Best Selling Author, Microsoft Certified Trainer