Microsoft’s clouds offer great potential when used stand alone. Combining them allows organizations to achieve digital transformation for field workers and field technicians, resulting in increased productivity and revenue. This session, combining theory and a real-life scenario based live demo, walks you through gluing Microsoft’s different clouds into a single offering to increase productivity and revenue during service and maintenance calls. The session coves how Field Service, PSA and O365 can be brought together with Flow to create a platform enabling upsell and cross-sell opportunities for field workers and field technicians.
11:00 - 12:00