SESSION OVERVIEW

Universal Resource Scheduling (URS) is a Dynamics 365 for Customer Engagement solution that allows organizations from different industries with different scenarios to assign resources to jobs and tasks. URS assigns the best resources to jobs and tasks based on:

Resource availability
Required skills
Promised time windows
Business unit
Geographic territory and more

In this session, I will walk you through the practical scenarios where URS was extended to provide specific requirements. You will learn how to extend the schedule board's filters, queries, and information displayed.

WHAT TIME

14:15 - 15:05

EVENT

DynamicsPower! Sydney

SPEAKER

Nadeeja Bomiriya

Microsoft MVP

Global Community Partners