Get up to speed quickly with BI and AI concepts, and the solutions offered by Microsoft including PowerBI, Relationship Assistant, AI for Sales and Customer Service and Azure Cognitive Services.
Analytics is on track to drive virtually everything about our future work lives. From bots, to the internet of things to artificial intelligence and self-driving cars, our lives will transform more in the next 20 years than any other period in history. And analytics will be behind every decision and every interaction.
But it can be difficult to separate the marketing hype from the strategic implications.
This session delivers a jargon-free overview of the potential of analytics, how to capture data to get the most out of analytical tools, the various offerings from Microsoft, how global leaders are creating cultures of analytics, and simple steps for adopting more analytics-driven processes.
Get up to speed on cutting edge customer analytics practices, and Microsoft's solutions, quickly.
Dynamics 365, Office 365, Customer Engagement, Employee Engagement, Global Speaker, Best Selling Author, Microsoft Certified Trainer