Power Virtual Agent and Omni Channel Integration Related Scenarios
How to configure OC?
How to configure PVA?
PVA and OC integration (Hands off). ?
How can we leaverage, PVA and OC in call central scenarios,
Dharmraj is a Software engineering at Microsoft, before his engineering role, he was working as Dynamics 365 CE consultant and deliverying end to end solution using Dynamics platform to various customer.