SESSION OVERVIEW

Power Virtual Agent and Omni Channel Integration Related Scenarios

How to configure OC?
How to configure PVA?
PVA and OC integration (Hands off). ?
How can we leaverage, PVA and OC in call central scenarios,

WHAT TIME

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EVENT

365 Saturday Amsterdam 2020

SPEAKER

Dharmraj

Dharmraj is a Software engineering at Microsoft, before his engineering role, he was working as Dynamics 365 CE consultant and deliverying end to end solution using Dynamics platform to various customer.

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