This session will focus on opportunities and challenges addressed by D365 for Field Service and Internet-of-Things.
Learn about the work order lifecycle and create a customer service story that will maximize your employees efficiency while exceeding customer expectations.
14:00 - 14:50
Senior partner for Ludia Consulting consulting practice. Primarily responsible for selling and managing the delivery of Ludia Consulting professional services engagements while ensuring practice profit objectives, sales revenue targets and revenue goals are met. Trusted adviser to our clients and building new relationships with the Dynamics 365 partner community through thought leadership.