In this session, you will learn how to take full advantage of the Power Platform integration capabilities.
We will walk through a simple business scenario where an organization enhances its online customer service by adapting their responses based on the end user's sentiment.
Know how all these features are used to implement this scenario:
* AI Builder
* Power Automate
* Power Apps
* Power Virtual Agent
* Power BI
Eric Sauve has over 20 years of experience in IT. Along with a background in business, he also has technical experience as a developer. Having worked with Dynamics CRM since version 2013, he has gained experience and knowledge in different positions, being employed as a product director, team leader, solutions architect and CRM consultant, implementing CRM on small and large scales.