Join Dian Taylor to learn about the Field Service Module in D365 for CE. This module is a complete Field Service management solution, including service locations, customer assets, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.
10:00 - 10:50
Dian Taylor specializes in customer relationship management (CRM) technology and process at RSM in West Palm Beach, Florida. In this role as a CRM Presales Consultant, she designs custom CRM demonstrations for RSM prospects. Her prior experience in solution designing, implementing, configuring and customizing several complex scenarios in various industry sectors has helped her build relevant customer demos. She has the unique ability to clarify CRM strategies and objectives: modeling and optimizing business processes, defining user requirements, designing fit for purpose and cost effective CRM solutions.