In 2016 in a conference Microsoft CEO, Satya Nadella, said, "bots are the new apps" and it is so true. Role of bots in digital transformation is much more than just 'virtual chat agent'. This session discusses the importance of bots, use cases, available Microsoft bot technologies, PVA bot integration with other platforms, extending bots and more.
I m a fan, advocate, and enabler of Microsoft technologies. I live with my wife and kids in Melbourne, Australia. As a consultant, I work with D365, Power Platform, O365 and Azure daily. I’m involved in community work by speaking at events and blogging at www.yaweriqbal.com. Twitter: @yaweriqbal Web Site: https://www.yaweriqbal.com